1. Introduction
Clean Housekeeping (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request cleaning services, or communicate with us by phone, email, or SMS (text message).
By using our website or services, you agree to the terms of this Privacy Policy. Effective 2/13/26
2. Information We Collect
Information You Voluntarily Provide
We may collect personal information that you provide when you:
Request a quote
Schedule a cleaning service
Fill out a contact form
Call or text our business number
Communicate with us via email
This information may include:
Full name
Phone number
Email address
Service address
Billing information
Payment details
Automatically Collected Data
Our website is hosted by Squarespace. As part of its hosting and analytics services, Squarespace may automatically collect certain technical information when you visit our website.
This information may include:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website addresses
Cookie and tracking data
This data is used for website functionality, security monitoring, analytics, and improving user experience.
Squarespace may use cookies and similar tracking technologies. You may disable cookies through your browser settings; however, some features of the website may not function properly.
3. How We Use Your Information
We use your information to:
Provide residential and commercial cleaning services
Schedule appointments and send confirmations
Send appointment reminders
Process payments (Processed by Stripe Payments)
Respond to inquiries
Improve our website and services
Send marketing communications (only if you opt in)
Comply with legal obligations
4. SMS & Text Messaging Policy
By providing your phone number and opting in, you consent to receive text messages from Clean Housekeeping.
These messages may include:
Appointment confirmations
Appointment reminders
Service updates
Customer service responses
Promotional offers (if opted in)
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or call (630) 302-0850.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
SMS consent is not a condition of purchase.
5. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties necessary to operate our business, including:
Payment processors (Stripe Payments)
Scheduling or CRM software providers (Jobber)
Website hosting providers (Squarespace)
Legal or regulatory authorities when required by law
All third-party service providers are required to safeguard your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the internet can be guaranteed to be 100% secure.
7. Your Privacy Rights
You may:
Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt out of marketing communications at any time
To make a request, please contact us at (630) 302-0850.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy, please contact:
Clean Housekeeping
Phone: (630) 302-0850
Website: https://www.cleanhousekeepingservice.com